SAP Cloud for Customer 技术概述
SAP Cloud for Customer 標(biāo)準(zhǔn)培訓(xùn)課程
文章目錄
- SAP Cloud for Customer 架構(gòu)
- SAP Cloud for Customer 部署的三種方式
- SAP Cloud for Customer和 SAP ERP 開箱即用的集成場(chǎng)景
- SAP Cloud for Customer和 SAP CRM 開箱即用的集成場(chǎng)景
- SAP Cloud for Customer的實(shí)現(xiàn)
- SAP Cloud for Customer的擴(kuò)展方式
- in-app extension
- side-by-side extensions
- SAML2 IDP 實(shí)現(xiàn)SSO
- 和第三方系統(tǒng)的集成
- SAP C4C Cloud Application Studio 功能一覽
- 使用C4C Cloud Application Studio 進(jìn)行二次開發(fā)的兩種交付方式
- 工具
SAP Cloud for Customer 架構(gòu)
C4C是Software-as-a-service:SaaS, 而 SAP Cloud Platform, 現(xiàn)在改名叫SAP Business Technology Platform,是Platform-as-a-service:PaaS
public cloud vs private cloud
SAP Cloud for Customer 部署的三種方式
客戶購(gòu)買SAP Cloud for Customer,單獨(dú)使用的場(chǎng)景不多,一般都會(huì)和SAP其他產(chǎn)品或者客戶擁有的第三方系統(tǒng)做集成。
SAP Cloud for Customer和 SAP ERP 開箱即用的集成場(chǎng)景
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Real-time integration of master data (accounts, prospects, contacts, products, including option to block prospects back to ERP).
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Real-time integration of transactional data (opportunity real-time pricing, quote and sales order requests, quote to sales order request)
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PDF display of ERP sales documents in C4C opportunity and quote. PDFs are generated on-the-fly.
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Recent orders update
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Real-time integration of work ticket to billing request
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Additional real-time master data integration for currency conversion rates, account hierarchy, sales org hierarchy etc.
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Pricing: Real-time call to ERP SD pricing supporting the full pricing flexibility of ERP SD.
SAP Cloud for Customer和 SAP CRM 開箱即用的集成場(chǎng)景
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Real-time integration of master data (accounts, prospects, competitors, contacts, account hierarchy, territory assignment, products, employees, social media profiles)
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Real-time integration of transactional data (campaign header, leads, opportunities, activities, service requests)
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Integration of attachments bi-directional for opportunities, attachments for leads from CRM to Cloud
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Integration of marketing attribute definitions (CRM -> C4C) and marketing attributes assignments to customers
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Real-time call to from C4C quote to CRM pricing supporting the full pricing flexibility of CRM pricing
SAP Cloud for Customer的實(shí)現(xiàn)
C4C以BO為核心的開發(fā)方式
- 前臺(tái):SAP UI5
- SAP UI5 沒有對(duì)partners開放。Partners使用UI Designer. 一個(gè)基于Custom BO自動(dòng)創(chuàng)建UI的例子
- BO測(cè)試工具
- 后臺(tái):ABAP(cloud) - AXP
- 前后臺(tái)交互
SAP Cloud for Customer的擴(kuò)展方式
in-app extension
- KUT創(chuàng)建擴(kuò)展字段
side-by-side extensions
- SAP OData編程指南
- SAP OData dev guideline
- webservice, 一個(gè)例子:在SAP C4C里使用Restful服務(wù)消費(fèi)SAP S/4HANA的標(biāo)準(zhǔn)功能
SAML2 IDP 實(shí)現(xiàn)SSO
和第三方系統(tǒng)的集成
- SAP Cloud for Customer(C4C)和微軟Outlook的集成
- 微信集成
- 名片掃描
SAP C4C Cloud Application Studio 功能一覽
使用C4C Cloud Application Studio 進(jìn)行二次開發(fā)的兩種交付方式
- 100% customer-specific
- All development artifacts reside in the customer landscape (own namespace) - 直接在客戶系統(tǒng)上做開發(fā)
- Intellectual property typically belongs to the customer - 知識(shí)產(chǎn)權(quán)屬于客戶
- Solution can be “prepared” as solution template. Development is done in the partner namespace - 在partner tenant上做開發(fā)
- IP belongs to the partner - 知識(shí)產(chǎn)權(quán)屬于partners
- The remaining x% of the scope can be developed as customer-spec. solution - 可以采取混合模式,即小部分scope的功能,仍然采取customer specific的方式開發(fā)。
工具
- 性能監(jiān)控工具
- 代碼調(diào)試
總結(jié)
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