SAP Cloud for Customer 標(biāo)準(zhǔn)培訓(xùn)課程

文章目錄

• SAP Cloud for Customer 架構(gòu)
• SAP Cloud for Customer 部署的三種方式
• SAP Cloud for Customer和 SAP ERP 開箱即用的集成場(chǎng)景
• SAP Cloud for Customer和 SAP CRM 開箱即用的集成場(chǎng)景
• SAP Cloud for Customer的實(shí)現(xiàn)
• SAP Cloud for Customer的擴(kuò)展方式
• • • in-app extension
    • side-by-side extensions
    • SAML2 IDP 實(shí)現(xiàn)SSO
    • 和第三方系統(tǒng)的集成
• SAP C4C Cloud Application Studio 功能一覽
• 使用C4C Cloud Application Studio 進(jìn)行二次開發(fā)的兩種交付方式
• 工具

SAP Cloud for Customer 架構(gòu)

C4C是Software-as-a-service：SaaS, 而 SAP Cloud Platform， 現(xiàn)在改名叫SAP Business Technology Platform，是Platform-as-a-service：PaaS


public cloud vs private cloud

SAP Cloud for Customer 部署的三種方式

客戶購(gòu)買SAP Cloud for Customer，單獨(dú)使用的場(chǎng)景不多，一般都會(huì)和SAP其他產(chǎn)品或者客戶擁有的第三方系統(tǒng)做集成。

SAP Cloud for Customer和 SAP ERP 開箱即用的集成場(chǎng)景

• Real-time integration of master data (accounts, prospects, contacts, products, including option to block prospects back to ERP).

• Real-time integration of transactional data (opportunity real-time pricing, quote and sales order requests, quote to sales order request)

• PDF display of ERP sales documents in C4C opportunity and quote. PDFs are generated on-the-fly.

• Recent orders update

• Real-time integration of work ticket to billing request

• Additional real-time master data integration for currency conversion rates, account hierarchy, sales org hierarchy etc.

• Pricing: Real-time call to ERP SD pricing supporting the full pricing flexibility of ERP SD.

SAP Cloud for Customer和 SAP CRM 開箱即用的集成場(chǎng)景

• Real-time integration of master data (accounts, prospects, competitors, contacts, account hierarchy, territory assignment, products, employees, social media profiles)

• Real-time integration of transactional data (campaign header, leads, opportunities, activities, service requests)

• Integration of attachments bi-directional for opportunities, attachments for leads from CRM to Cloud

• Integration of marketing attribute definitions (CRM -> C4C) and marketing attributes assignments to customers

• Real-time call to from C4C quote to CRM pricing supporting the full pricing flexibility of CRM pricing

SAP Cloud for Customer的實(shí)現(xiàn)

C4C以BO為核心的開發(fā)方式

• 前臺(tái)：SAP UI5
• SAP UI5 沒有對(duì)partners開放。Partners使用UI Designer. 一個(gè)基于Custom BO自動(dòng)創(chuàng)建UI的例子
• BO測(cè)試工具
• 后臺(tái)：ABAP(cloud) - AXP
• 前后臺(tái)交互

SAP Cloud for Customer的擴(kuò)展方式

in-app extension

• KUT創(chuàng)建擴(kuò)展字段
  

side-by-side extensions

• SAP OData編程指南
• SAP OData dev guideline
• webservice, 一個(gè)例子：在SAP C4C里使用Restful服務(wù)消費(fèi)SAP S/4HANA的標(biāo)準(zhǔn)功能

SAML2 IDP 實(shí)現(xiàn)SSO

和第三方系統(tǒng)的集成

• SAP Cloud for Customer(C4C)和微軟Outlook的集成
• 微信集成
• 名片掃描

SAP C4C Cloud Application Studio 功能一覽

使用C4C Cloud Application Studio 進(jìn)行二次開發(fā)的兩種交付方式

Customer-specific solutions

• 100% customer-specific
• All development artifacts reside in the customer landscape (own namespace) - 直接在客戶系統(tǒng)上做開發(fā)
• Intellectual property typically belongs to the customer - 知識(shí)產(chǎn)權(quán)屬于客戶

Solution templates

• Solution can be “prepared” as solution template. Development is done in the partner namespace - 在partner tenant上做開發(fā)
• IP belongs to the partner - 知識(shí)產(chǎn)權(quán)屬于partners
• The remaining x% of the scope can be developed as customer-spec. solution - 可以采取混合模式，即小部分scope的功能，仍然采取customer specific的方式開發(fā)。

工具

• 性能監(jiān)控工具
• 代碼調(diào)試

總結(jié)

以上是生活随笔為你收集整理的SAP Cloud for Customer 技术概述的全部?jī)?nèi)容，希望文章能夠幫你解決所遇到的問題。

如果覺得生活随笔網(wǎng)站內(nèi)容還不錯(cuò)，歡迎將生活随笔推薦給好友。