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ux和ui_首先要做的— UX / UI案例研究

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ux和ui

休息一下! (Get some rest!)

After four weeks of four-day design sprints each week, I welcomed the opportunity to work on this 9-day design challenge. With this also being an individual project, I allocated 50% of my time on the UX process and 50% on the UI process.

在每周進(jìn)行了為期四天的為期四天的設(shè)計(jì)沖刺之后,我很高興有機(jī)會(huì)參與這一為期9天的設(shè)計(jì)挑戰(zhàn)。 由于這也是一個(gè)單獨(dú)的項(xiàng)目,我將50%的時(shí)間分配給UX進(jìn)程,將50%的時(shí)間分配給UI進(jìn)程。

客戶端 (The Client)

The client, the National Wellness Institute, has a mission of:

客戶國(guó)家健康研究所的任務(wù)是:

“providing health promotion and wellness professionals unparalleled resources and services that fuel professional and personal growth.

為健康促進(jìn)和健康專業(yè)人士提供無(wú)與倫比的資源和服務(wù),從而促進(jìn)專業(yè)和個(gè)人發(fā)展。

The institute defines wellness as,

該研究所將健康定義為

“an active process through which people become aware of, and make choices toward, a more successful existence.”

“一個(gè)活躍的過程,人們可以通過這個(gè)過程了解并做出選擇,以實(shí)現(xiàn)更加成功的生存。”

Furthermore, the NWI breaks wellness into six different dimensions:

此外,NWI將健康分為六個(gè)不同方面:

While there currently seems to be endless wellness apps available for download, many people continue to struggle to maintain a healthy lifestyle. So, the NWI has “hired” me to reimagine how people can adopt and maintain a routine that enhances their wellbeing.

盡管目前似乎有無(wú)數(shù)的健康應(yīng)用程序可供下載,但許多人仍在努力維持健康的生活方式。 因此,NWI“聘請(qǐng)”我重新構(gòu)想人們?nèi)绾尾捎煤途S護(hù)能改善其健康狀況的常規(guī)活動(dòng)。

While we had complete creative freedom for this project, there were three business requirements from the NWI that we had to include:

盡管我們對(duì)該項(xiàng)目擁有完全的創(chuàng)作自由,但是NWI提出了三個(gè)業(yè)務(wù)要求 ,其中包括:

  • Users need to be able to set up their profile to include important information relevant to their goals

    用戶需要能夠設(shè)置其個(gè)人資料以包括與他們的目標(biāo)相關(guān)的重要信息
  • Users need to be able to set goals and track their progress

    用戶需要能夠設(shè)定目標(biāo)并跟蹤他們的進(jìn)度
  • Users need to be able to share their stats with their wellness coaches

    用戶需要能夠與健康教練共享其統(tǒng)計(jì)信息
  • I chose to focus on the topic of sleep and productivity.

    我選擇專注于睡眠 生產(chǎn)力這一主題。

    發(fā)現(xiàn) (DISCOVER)

    二次研究 (Secondary Research)

    To better understand the landscape of the sleep and productivity space, I started by conducting secondary research. I discovered that “morning people” versus “evening people” illustrates a classic left-brain versus right-brain division. Amanda Rugger, from the BBC, said:

    為了更好地了解睡眠和生產(chǎn)力空間的狀況,我從進(jìn)行二級(jí)研究開始。 我發(fā)現(xiàn),“早起的人”與“晚間的人”說明了左腦與右腦的經(jīng)典區(qū)分。 英國(guó)廣播公司的阿曼達(dá)·魯格(Amanda Rugger)說:

    “Night Owls tend to perform better on measures of memory, processing speed and cognitive ability.”

    “夜貓子在記憶,處理速度和認(rèn)知能力等方面往往表現(xiàn)更好。”

    She also stated:

    她還說:

    “Early Birds set higher goals for themselves, plan for the future more and have a better sense of well-being.”

    “早起的小鳥為自己設(shè)定了更高的目標(biāo),為未來做更多的計(jì)劃,并擁有更好的幸福感。”

    So while genetics are partially involved in when we function most optimally throughout the day, there were also arguments stating that behavior changes could also flip you into either the morning or evening “camp”.

    因此,盡管遺傳因素部分地參與了我們?nèi)熳罴寻l(fā)揮作用的過程,但也有爭(zhēng)論表明行為改變也可能使您陷入早晚的“營(yíng)地”。

    Regardless of when you function best, I found the graph below quite interesting. It shows a percentage of respondents worldwide who used select tactics to ensure a good night’s sleep as of 2019 —

    不管您什么時(shí)候運(yùn)行得最好,我都發(fā)現(xiàn)下面的圖很有趣。 它顯示了截至2019年,全球使用精選策略確保睡個(gè)好覺的受訪者百分比-

    John Elfein, May 29, 2019 | Statista約翰·埃爾芬(John Elfein),2019年5月29日| Statista

    This means that as we get older, we tend to care less about ensuring a good night’s rest. I was curious as to how this lack of sleep would affect peoples’ motivation to both hop out of bed in the morning to kick-start their day and then be productive throughout the day.

    這意味著隨著年齡的增長(zhǎng),我們傾向于較少關(guān)注確保一夜安眠。 我很想知道這種睡眠不足會(huì)如何影響人們的動(dòng)機(jī),他們既要早上起床開始新的一天,又要全天工作。

    商業(yè)分析 (Business Analysis)

    Leveraging Strategizer’s Lean UX Canvas, I defined the business problems and outcomes, as well as the users and benefits to the users. At this stage, I only focused on sections 1–4 of the canvas (sections 5–8 are revisited later once the MVP/hypothesis is defined).

    利用Strategizer的Lean UX Canvas ,我定義了業(yè)務(wù)問題和成果,以及用戶和用戶的利益。 在此階段,我僅關(guān)注畫布的第1-4節(jié)(定義了MVP /假設(shè)后,將重新討論第5-8節(jié))。

    The business problem was two-fold:

    業(yè)務(wù)問題有兩個(gè):

  • Sleep deprivation and its effect on productivity

    睡眠剝奪及其對(duì)生產(chǎn)力的影響
  • Lack of planning for a more balanced/proactive tomorrow

    缺乏為明天更加平衡/主動(dòng)的計(jì)劃
  • Overall, treating this tool as a living document was a helpful reference point as I moved further along the UX process.

    總體而言,當(dāng)我進(jìn)一步推進(jìn)UX流程時(shí),將此工具視為活動(dòng)文檔是一個(gè)有用的參考點(diǎn)。

    競(jìng)爭(zhēng)對(duì)手分析 (Competitor Analysis)

    To better understand the playing field, I conducted a competitor analysis. The competitors I chose included: Calm, Headspace, Oura, Evernote, and Apple’s native iOS app, Bedtime.

    為了更好地了解比賽環(huán)境,我進(jìn)行了競(jìng)爭(zhēng)對(duì)手分析。 我選擇的競(jìng)爭(zhēng)對(duì)手包括:Calm,Headspace,Oura,Evernote和Apple的本地iOS應(yīng)用程序Bedtime。

    There were many features to compare (more than what I listed above), but I decided to hone in on the three features I believed to be most relevant to a sleep/productivity app (highlighted in yellow).

    有很多功能需要比較(比我上面列出的要多),但是我決定磨合我認(rèn)為與睡眠/生產(chǎn)力應(yīng)用程序最相關(guān)的三個(gè)功能(以黃色突出顯示)。

    市場(chǎng)定位 (Market Positioning)

    Building off the competitor analysis, the market positioning chart provided a nice visual snapshot of the current competition. It also revealed the “Blue Ocean”, or uncontested position in the marketplace. With my x-axis labeled as “Sleep focused” to “Productivity-Focused”, and my y-axis labeled as “Feature Minimal” to “Feature Heavy”, you’ll see where my competitors landed below:

    在競(jìng)爭(zhēng)者分析的基礎(chǔ)上,市場(chǎng)定位圖提供了當(dāng)前競(jìng)爭(zhēng)的良好視覺快照 。 它還揭示了“藍(lán)海 ”,即市場(chǎng)上無(wú)可爭(zhēng)議的地位。 將我的x軸標(biāo)記為“睡眠集中”到“關(guān)注生產(chǎn)力”,并將我的y軸標(biāo)記為“最小特征”到“特征繁重”,您會(huì)看到我的競(jìng)爭(zhēng)對(duì)手跌落到哪里:

    The Blue Ocean represented an app that is more productivity-focused (roughly 80%), but with sleep app elements (roughly 20%). Because sleep is a precursor to your productivity the next day, it was important to consider that element.

    Blue Ocean代表了一個(gè)更加注重生產(chǎn)力的應(yīng)用程序(大約80%),但是帶有睡眠應(yīng)用程序元素(大約20%)。 由于睡眠是第二天工作效率的先決條件,因此考慮該因素很重要。

    I’m grateful to be learning how to merge this type of business analysis with the UX process because of the valuable insights (data points) it extracts. And, solutions rooted in data equal solutions that provide true value to the user.

    我很高興學(xué)習(xí)如何將這種類型的業(yè)務(wù)分析與UX流程合并,因?yàn)樗梢蕴崛〕鰧氋F的見解(數(shù)據(jù)點(diǎn))。 而且, 植根于數(shù)據(jù)的解決方案等于為用戶提供真正價(jià)值的解決方案。

    用戶研究 (User Research)

    I started my user research by conducting 71 surveys, with most responses generated through a variety of productivity- and sleep-focused subreddit threads.

    我通過進(jìn)行71項(xiàng)調(diào)查開始了我的用戶研究其中大多數(shù)答復(fù)是通過各種以生產(chǎn)力和睡眠為重點(diǎn)的subreddit線程生成的。

    Asking the right survey questions had been a challenge for me in prior projects, but by week #5, I felt I had improved in this area. A few examples of questions I asked included:

    在以前的項(xiàng)目中,問正確的調(diào)查問題對(duì)我來說是一個(gè)挑戰(zhàn),但是到第5周,我覺得我在這方面已經(jīng)有所進(jìn)步。 我提出的一些問題示例包括:

    • After your alarm goes off, how quickly do you start to engage with your phone?

      鬧鐘響起后,您多快開始使用手機(jī)?
    • How much time do you budget in the mornings to get from your bed to work / your desk?

      您每天早上有多少時(shí)間預(yù)算從床上起床/上班?
    • If you had extra time in the mornings what would you do, and how much time would you need for those activities?

      如果您早上有多余的時(shí)間,該怎么辦?這些活動(dòng)需要多少時(shí)間?

    70% would ideally have 15–60 minutes each morning to themselves.

    理想情況下,每天早上70%的人自己需要15-60分鐘。

    64.7% of respondents were most productive between 5:00 AM and noon.

    64.7%的受訪者在5:00 AM和中午之間生產(chǎn)率最高。

    Answers to these questions provided very valuable data points and a peek into potential openings for solutions. I could then begin to find the gap between what users wanted to do better/differently and what they currently do. In combining that gap opportunity with my competitor research, I could better position my wellness app in that “Blue Ocean”.

    這些問題的答案提供了非常有價(jià)值的數(shù)據(jù)點(diǎn),并為您提供了解決方案的潛在機(jī)會(huì)。 然后,我可以開始發(fā)現(xiàn)用戶想要做的更好/不同與當(dāng)前所做的事情之間的差距。 通過將差距機(jī)會(huì)與競(jìng)爭(zhēng)對(duì)手的研究相結(jié)合,我可以更好地將健康應(yīng)用程序定位在“藍(lán)海”中。

    At this point, however, it was still too early to come up with ideas. More research needed to be done!

    然而,在這一點(diǎn)上,想出主意還為時(shí)過早。 需要做更多的研究!

    面試 (Interviews)

    Next, I conducted five interviews. The quantitative data I received from my surveys was certainly valuable, but the qualitative data from interviews is where I found even richer data. For instance, in response to one of my questions asking about phone usage habits, one interviewee stated:

    接下來,我進(jìn)行了五次采訪 。 我從調(diào)查中獲得的定量數(shù)據(jù)當(dāng)然很有價(jià)值,但是從訪談中獲得的定性數(shù)據(jù)是我發(fā)現(xiàn)更豐富的數(shù)據(jù)的地方。 例如,在回答我的一個(gè)有關(guān)電話使用習(xí)慣的問題時(shí),一位受訪者說:

    “I start engaging with my phone instantly after I wake up. I’m conscious that I do it and I hate that we do it but like you’re so addicted you can’t help it.” — Abby

    “醒來后,我立即開始與手機(jī)互動(dòng)。 我意識(shí)到我會(huì)這樣做,但我討厭我們這樣做,但是就像你是如此上癮,你無(wú)能為力。” —艾比

    In response to my question about how users carve out time in the morning for themselves, a different interviewee stated:

    在回答我有關(guān)用戶如何自己節(jié)省時(shí)間的問題時(shí),另一位受訪者表示:

    “Reading on the bus is a nice solitary activity and a good way to have a nice buffer in the morning.” — Sasha

    “在公共汽車上讀書是一種很好的孤獨(dú)活動(dòng),也是一種在早上緩沖的好方法。” 薩沙

    A third user, in response to the same question, stated:

    第三位用戶在回答同一問題時(shí)說:

    “I do a workout or hit the ground and crank out 10 push-ups every morning. …That way, going to work only feels like the second part of my day and not my entire day.” — Patrick’

    “我每天做一次鍛煉或摔倒,然后俯臥撐10次。 …那樣,上班感覺就像一天的第二部分,而不是一整天。” -帕特里克

    Now, not all users are like Patrick — waking up every morning to “crank out 10 push-ups”. I found that most users had a desire to have extra time in the morning, but would let out a sigh and give a somewhat nostalgic response to my asking what they would do with that time. There was clearly a wish there to accomplish a goal or activity that brought personal fulfillment, but people seemed unsure of how they would make that work in reality.

    現(xiàn)在,并不是所有的用戶都像Patrick一樣-每天早晨醒來以“鍛煉10個(gè)俯臥撐”。 我發(fā)現(xiàn)大多數(shù)用戶希望在早上有更多時(shí)間 ,但會(huì)發(fā)出一聲嘆息,對(duì)我詢問他們?cè)谶@段時(shí)間里會(huì)做些什么懷舊之情。 顯然,人們希望實(shí)現(xiàn)能夠帶來個(gè)人成就感的目標(biāo)或活動(dòng),但是人們似乎不確定如何實(shí)現(xiàn)這一目標(biāo)。

    How could I create something to give people the chance to do that little extra thing daily that they know would bring more happiness to their routine, and in turn overall wellbeing? This was an ‘AHA’ moment!

    我該如何創(chuàng)造一些東西,使人們有機(jī)會(huì)每天做一點(diǎn)額外的事情,而他們知道這些東西會(huì)給他們的日常工作帶來更多的快樂,進(jìn)而給整體福祉帶來回報(bào)? 這是一個(gè)“ AHA”時(shí)刻

    People know what it is that makes them happy, or what makes them relaxed. They’ve identified it, they just need a way to be reminded and encouraged to pursue it. How can I build something to give people a daily sliver of happiness, that sets them up for better mental clarity and focus for the day ahead?

    人們知道是什么使他們感到高興,或什么使他們感到放松。 他們已經(jīng)識(shí)別出它們,只是需要一種提醒和鼓勵(lì)的方式去追求它。 我該如何構(gòu)建一些東西來使人們每天獲得一小撮快樂,從而使他們更好地保持頭腦清醒并專注于未來的一天?

    定義 (DEFINE)

    親和貼圖 (Affinity Mapping)

    After collecting all of the survey and interview data, I meticulously sifted through my conversation voice recordings and notes. I then jotted down 78 insights onto digital sticky notes via the Adobe XD’s Whiteboard feature.

    收集了所有調(diào)查和訪談數(shù)據(jù)后,我仔細(xì)篩選了談話的語(yǔ)音記錄和便箋。 然后,我通過Adobe XD的Whiteboard功能將78個(gè)見解記入了數(shù)字便簽。

    To add some structure to the chaos, I then grouped sticky notes into main themes (represented by the blue labels below).

    為了給混亂增加一些結(jié)構(gòu),然后我將便簽分為主要主題(由下面的藍(lán)色標(biāo)簽表示)。

    Zooming in on those labels…

    放大這些標(biāo)簽…

    The affinity mapping exercise really helped define patterns in user behavior. By extracting those patterns and grouping them accordingly, I could take a large data set and start distilling the insights into foundational pillars.

    親和力映射練習(xí)確實(shí)有助于定義用戶行為的模式。 通過提取這些模式并將其相應(yīng)地分組,我可以獲取大量數(shù)據(jù),然后開始將見解提煉為基礎(chǔ)Struts。

    價(jià)值主張畫布 (Value Proposition Canvas)

    The Value Proposition Canvas (VPC), is a two-part diagram that provides a business perspective on the user. At this stage, I focused on the right side of the diagram — the customer profile side.

    價(jià)值主張畫布(VPC)是一個(gè)分為兩部分的圖,為用戶提供了業(yè)務(wù)角度。 在此階段,我專注于圖的右側(cè)-客戶檔案?jìng)?cè)。

    Referencing the Jobs To Be Done framework, I had to ask myself, what do users want to achieve by “hiring” specific features/experiences to achieve specific “jobs”?

    引用待完成工作框架,我不得不問自己,用戶通過“雇用”特定功能/經(jīng)驗(yàn)來實(shí)現(xiàn)特定“工作”想要實(shí)現(xiàn)什么?

    I determined that in order for users to achieve their productivity goals, they needed to start their day proactively, rather than reactively. Emotionally, that would promote less anxiety, too. Being able to anticipate issues is easier to do when you’re prepared, than when you wake up late and you’re already starting the day on your heels.

    我確定,為了使用戶實(shí)現(xiàn)其生產(chǎn)力目標(biāo),他們需要主動(dòng)而不是被動(dòng)開始新的一天。 從情感上講,這也會(huì)減少焦慮。 當(dāng)您準(zhǔn)備就緒時(shí),相比于您起床較晚且已經(jīng)開始新的一天,能夠更容易地預(yù)測(cè)問題。

    用戶角色 (User Persona)

    To give more life to the data collected thus far, I created my user persona. Say hello to Tired Tom!

    為了使到目前為止收集到的數(shù)據(jù)更有生命,我創(chuàng)建了用戶角色。 向疲倦的湯姆問好!

    “I’m a Night Owl, but an aspirational Early Bird”

    “我是夜貓子,但是雄心勃勃的早起的鳥兒”

    Tired Tom is my primary persona and is a composite of my target user group. His goals, habits, pain-points, and favorite brands are a representation of how my user group perceives the world and engages with technology.

    厭倦的湯姆是我的主要角色,是我的目標(biāo)用戶群組成部分 。 他的目標(biāo),習(xí)慣,痛點(diǎn)和喜愛的品牌代表了我的用戶群如何看待世界并與技術(shù)互動(dòng)。

    Building the persona allowed me to further understand the users’ mental models and in turn, keep them at the center of the design process.

    建立角色可以使我進(jìn)一步了解用戶的心理模型 ,從而將他們放在設(shè)計(jì)過程的中心。

    任務(wù)分析 (Task Analysis)

    The task analysis is a simple breakdown of user tasks as they go through a specific scenario. This posed some difficulties at first because I wasn’t sure where the task should start — the night before or the day of. Because the night routine is an indicator of the next day, however, I chose to make two task analyses.

    任務(wù)分析是用戶任務(wù)在特定情況下的簡(jiǎn)單細(xì)分。 起初這帶來了一些困難,因?yàn)槲也淮_定任務(wù)應(yīng)該從哪里開始—前一天晚上還是一天。 但是,由于夜間例行程序是第二天的指標(biāo),因此我選擇進(jìn)行兩次任務(wù)分析。

    Here is the task analysis for the evening routine:

    這是晚上例行工作的任務(wù)分析

    Note: for the tasks on the second line above, there would normally also be a series of subtasks. For instance, under “brush teeth” you might see: pick up a toothbrush, apply toothpaste, dampen with water, then brush. To streamline the flow, I have omitted those sub-steps.

    注意:對(duì)于上面第二行中的任務(wù),通常還會(huì)有一系列子任務(wù)。 例如,在“刷牙”下,您可能會(huì)看到:拿起牙刷,涂抹牙膏,用水潤(rùn)濕,然后刷牙。 為了簡(jiǎn)化流程,我省略了這些子步驟。

    A word of advice from my TA, Kathryn McClure, which really helped me understand this process, was to write out the tasks in such a way that a robot could understand them 🤖.

    我的助教凱瑟琳·麥克盧爾 ( Kathryn McClure)的一句話真正幫助我理解了這一過程,就是以使機(jī)器人能夠理解任務(wù)的方式寫出任務(wù)🤖。

    Here is the task analysis for the morning routine:

    這是早上例行的任務(wù)分析:

    The key insight from the morning task analysis was that Tired Tom snoozes his alarm three times before getting up. That is an average of 15–20 minutes of pure snoozing!

    早上任務(wù)分析的主要見解是,累了的湯姆在起床前打了三下警鐘 。 這是平均1 5–20分鐘的純打sn!

    This was another ‘AHA’ moment, and already I could feel the ideas trickling to the surface. To stay in the Define stage of the UX process, however, I had to suppress these thoughts for the time being. If we take our eyes off the user too early in the UX process, we run the risk of creating a solution that doesn’t cut at the real underlying problem.

    這是另一個(gè)“ AHA”時(shí)刻 ,我已經(jīng)可以感受到這些想法浮出水面。 但是,為了停留在UX過程的“ 定義”階段,我不得不暫時(shí)抑制這些想法。 如果在UX流程中過早將視線移開用戶,則會(huì)冒創(chuàng)建無(wú)法解決真正根本問題的解決方案的風(fēng)險(xiǎn)。

    The Revamped Double Dimond design thinking framework, developed by the Stanford d. School, in conjunction with Dan Nessler, is a good representation of where I currently was in the process — “Converging” out of the Define stage.

    斯坦福大學(xué)(Stanford d。)開發(fā)的經(jīng)過改進(jìn)的Double Dimond設(shè)計(jì)思維框架 SchoolDan Nessler一起很好地代表了我目前所處的位置-在 定義”階段“融合”

    Again, I had to remind myself of the importance of following the data. I was close to the Develop stage but still needed to define the user journey.

    同樣,我不得不提醒自己注意數(shù)據(jù)的重要性 我已經(jīng)接近開發(fā)階段,但仍然需要定義用戶旅程。

    用戶旅程圖 (User Journey Map)

    Pulling insights from the task analysis and VPC, I created a user journey map. Visualizing the data through this lens helped uncover the low-points, or pain-points, in Tom’s journey.

    從任務(wù)分析和VPC中獲取見解,我創(chuàng)建了用戶旅程圖。 通過這個(gè)鏡頭將數(shù)據(jù)可視化有助于發(fā)現(xiàn)湯姆旅程中的低點(diǎn)或痛點(diǎn)。

    Zooming in…

    放大…

    The three problem areas revealed themselves as:

    三個(gè)問題區(qū)域顯示為:

    1. Going to bed too late the night before

    1.前一天晚上睡得太晚

    2. Snoozing wakeup alarm

    2.暫停喚醒鬧鐘

    3. Waking up groggy and tired

    3.醒來時(shí)昏昏欲睡

    Flipping those problems into How Might We (HMW) statements:

    將這些問題歸納為“我們如何做”(HMW)語(yǔ)句:

  • HMW…? help the user get to bed at a reasonable hour

    嗯...? 幫助用戶在合理的時(shí)間上床睡覺

  • HMW…? motivate the user to redistribute their alarm clock snooze time in the morning towards something they can look forward to?

    嗯...? 促使用戶將鬧鐘的打sn時(shí)間重新分配給他們可以期待的東西?

  • HMW…? help change the user’s morning routine to reduce grogginess, elevate mood, and boost productivity?

    嗯...? 幫助改變用戶的早晨習(xí)慣,以減少煩惱,提高情緒并提高生產(chǎn)力?

  • 發(fā)展 (DEVELOP)

    構(gòu)想 (Ideation)

    Because this was an individual project, progress was slower through each of the steps in the UX process compared to previous sprints with teammates. Brainstorming is inherently a group activity, however, so I was happy to team up with a few classmates to both collaborate and accelerate my project.

    因?yàn)檫@是一個(gè)單獨(dú)的項(xiàng)目,所以與先前與隊(duì)友的沖刺相比,UX過程中每個(gè)步驟的進(jìn)度都較慢。 但是,頭腦風(fēng)暴本質(zhì)上是一項(xiàng)集體活動(dòng),所以我很高興與一些同學(xué)合作,共同合作并加速我的項(xiàng)目。

    For each HMW, I teamed up with a different classmate to help with brainstorming — double the brains, double the power (shoutout to Lauren, Monica Maloff, and Kathryn for joining in)! We time-boxed ourselves to five minutes per “HMW…?”

    對(duì)于每個(gè)HMW,我都會(huì)與另一位同學(xué)一起進(jìn)行集體討論,以幫助他們集思廣益 -加倍智慧 ,加倍力量(向Lauren , Monica Maloff和Kathryn 喊叫 )。 我們的時(shí)間盒裝自己到五分鐘每“HMW ......?”

    …then we took five minutes afterward to popcorn any additional ideas off those first ones.

    …然后,我們花了五分鐘的時(shí)間 ,將第一個(gè)想法中的其他任何想法爆米花

    After the brainstorm, I relieved my volunteers of their duties and continued to group similar ideas together and organize the diagram.

    頭腦風(fēng)暴后,我解除了志愿者的職責(zé),并繼續(xù)將相似的想法歸納在一起并組織圖表。

    With over 50 ideas generated in roughly 25 minutes, I needed to do some prioritization. Enter, the MoSCoW method.

    在大約25分鐘的時(shí)間內(nèi)產(chǎn)生了50多個(gè)想法 ,我需要確定一些優(yōu)先級(jí)。 輸入MoSCoW方法。

    MoSCoW方法 (MoSCoW Method)

    Looking at the data through the lens of the MoSCoW method helped with prioritization. The visual categorization and organization allowed me to decipher which ideas should be built first.

    通過MoSCoW方法的角度查看數(shù)據(jù)有助于確定優(yōu)先級(jí)。 視覺上的分類和組織使我能夠確定應(yīng)該首先構(gòu)建哪些想法。

    Based on the data from the users, I narrowed my focus to the following Must-Have features

    根據(jù)用戶的數(shù)據(jù),我將精力集中在以下必備功能上

    價(jià)值主張畫布 (Value Proposition Canvas)

    Circling back to the left side of the Value Proposition Canvas (VPC), I then examined who is using my app and why. The goal here was to achieve that product-market fit based on what users value.

    回到價(jià)值主張畫布(VPC)的左側(cè),然后檢查了誰(shuí)在使用我的應(yīng)用程序以及原因。 這里的目標(biāo)是根據(jù)用戶的價(jià)值實(shí)現(xiàn)產(chǎn)品市場(chǎng)的適應(yīng)性

    Associating pains and gains with product features helped me further identify emotional and functional benefits/disadvantages and, in turn, land on my key product offering.

    伴隨痛苦 產(chǎn)品功能上的收獲和幫助我進(jìn)一步確定了在情感和功能上的優(yōu)點(diǎn)/缺點(diǎn),進(jìn)而找到了我的主要產(chǎn)品。

    For users to achieve their productivity goals, they must start their day proactively, rather than groggy and reactively.

    為了使用戶實(shí)現(xiàn)他們的生產(chǎn)力目標(biāo),他們必須積極主動(dòng)地開始新的一天,而不是無(wú)所適從。

    快速回顧 (Quick Recap)

    To quickly recap, based on the data from the research, the Blue Ocean is an app that is more productivity-focused, but that maintains elements from sleep apps.

    為了快速回顧,基于研究的數(shù)據(jù),Blue Ocean是一款更加注重生產(chǎn)力的應(yīng)用程序,但它保留了睡眠應(yīng)用程序中的元素。

    Based on my market positioning chart, the Blue Ocean is roughly in the center, but with a stronger lean towards productivity and minimal features.

    根據(jù)我的市場(chǎng)定位圖,“ 藍(lán)海”大致處于中心位置,但是對(duì)生產(chǎn)力的依賴更強(qiáng),并且功能最少

    The three main problem areas from the user journey map were:

    用戶旅程地圖中的三個(gè)主要問題區(qū)域是:

    1. Going to bed too late the night before

    1.前一天晚上睡得太晚

    2. Snoozing the wake-up alarm

    2.暫停喚醒鬧鐘

    3. Waking up groggy and tired

    3.醒來時(shí)昏昏欲睡

    The three main business requirements from the NWI were:

    NWI的三個(gè)主要業(yè)務(wù)需求是:

  • Users need to be able to set up their profile to include important information relevant to their goals

    用戶需要能夠設(shè)置其個(gè)人資料以包括與他們的目標(biāo)相關(guān)的重要信息
  • Users need to be able to set goals and track their progress

    用戶需要能夠設(shè)定目標(biāo)并跟蹤他們的進(jìn)度
  • Users need to be able to share their stats with their wellness coaches

    用戶需要能夠與健康教練共享其統(tǒng)計(jì)信息
  • With that in mind…

    考慮到這一點(diǎn)…

    這個(gè)概念 (The Concept)

    First Things First inspires users to kick-off their day with whatever brings them personal joy. The goals set are reinforced by a personal motivation coach, who then helps guide the user towards a punctual bedtime and an activated morning. First Things First is here to get you there.

    First Things First激發(fā)用戶以帶給他們個(gè)人快樂的一切開始新的一天私人動(dòng)機(jī)教練加強(qiáng)了設(shè)定的目標(biāo) ,然后教練指導(dǎo)用戶準(zhǔn)時(shí)入睡活躍的早晨 。 第一要緊的東西在這里可以帶你到那兒 。

    最低可行產(chǎn)品(MVP) (Minimum Viable Product (MVP))

    First Things First is an app that:

    First Things First是一款應(yīng)用程序,可以:

  • Links you with a motivation coach

    將您與動(dòng)力教練聯(lián)系起來

  • Utilizes smart, gamified alarms

    利用智能游戲警報(bào)

  • Encourages voice recorded time capsuled messages between friends

    鼓勵(lì)朋友之間進(jìn)行語(yǔ)音錄制的時(shí)間壓縮消息

  • 待完成的工作(JTBD) (Jobs To Be Done (JTBD))

    Defining the MVP and JTBD was a challenge because there was an entire UX process worth of data to consider. I eventually developed two main JTBD:

    定義MVP和JTBD是一個(gè)挑戰(zhàn),因?yàn)樾枰紤]整個(gè)UX流程中的數(shù)據(jù)。 我最終開發(fā)了兩個(gè)主要的JTBD:

  • When waking up in the morning, the user wants to visualize/hear their goals for that day/week/month, so that they don’t procrastinate their morning routine, which gives them additional time to be at peace with the moments they enjoy, which makes them feel happy and motivated.

    早上起床時(shí) ,用戶希望可視化/聽到他們每天/每周/每月的目標(biāo),這樣他們就不會(huì)拖延早晨的例行活動(dòng) ,這使他們有更多的時(shí)間與自己喜歡時(shí)刻保持安寧,這使他們感到快樂和有動(dòng)力

  • When going to bed the night before, the user wants to not snooze their alarm, so that they can spend an extra 15–30 min each day doing what brings them joy, which delivers a sense of accomplishment and purpose for a productive day ahead.

    前一天晚上睡覺時(shí),用戶不想打sn他們的鬧鐘 ,以便他們每天可以花費(fèi)額外的15–30分鐘來做讓他們 感到高興的事情,這給成就感和成就感的 一天帶來了成就感

  • 用戶流程圖 (User Flow Chart)

    The user flow chart was the toughest stage of the UX process for me. My problems had been identified, my features were defined, I had both concept and MVP statements, and now it was time to take the theory and put it into action.

    對(duì)我來說,用戶流程圖是UX過程中最困難的階段。 我的問題已經(jīng)確定,我的特征已經(jīng)定義,我既有概念又有MVP陳述,現(xiàn)在是時(shí)候?qū)⒃摾碚摳吨T實(shí)踐了。

    The user flow is the blueprint of the app and what sets the foundation for a seamless experience. It’s also a great tool to share with stakeholders, as well as with any developers who eventually need to understand how to code the app… so no pressure!

    用戶流程是應(yīng)用程序藍(lán)圖,它無(wú)縫體驗(yàn)奠定了基礎(chǔ)。 它也是與利益相關(guān)者以及最終需要了解如何對(duì)應(yīng)用程序進(jìn)行編碼的所有開發(fā)人員 共享的一個(gè)很好的工具,因此沒有壓力!

    As with the task analysis, I decided to create two user flows (PM and AM). This is the single, happy path for the evening user flow:

    與任務(wù)分析一樣,我決定創(chuàng)建兩個(gè)用戶流(PM和AM)。 這是晚上用戶流的唯一快樂路徑:

    Display Screen | Diamond: 顯示屏 | 鉆石: Human Decision | Pink Circle: 人為決定 | Pink Circle: Computer Decision | Green Circle: 計(jì)算機(jī)決策 綠色圈: Human Action|人類行動(dòng)

    For the morning flow, my initial thought was to gamify the alarm clock experience. In order to deactivate the alarm, the user would have to beat the computer at a game of Tic-Tac-Toe, Sanke, Pac-Man, or Tetris. The flow looked like this:

    對(duì)于早晨的流量,我最初的想法是游戲 化鬧鐘體驗(yàn)。 為了停用警報(bào),用戶將不得不在井字游戲,三科游戲,吃豆人游戲或俄羅斯方塊游戲中擊敗計(jì)算機(jī)。 流程如下所示:

    Display Screen | Diamond: 顯示屏 | 鉆石: Human Decision | Pink Circle: 人為決定 | Pink Circle: Computer Decision | Green Circle: 計(jì)算機(jī)決策 綠色圈: Human Action|人類行動(dòng)

    After finishing the flow, I realized I had spent quite a bit of time on the game aspect, and not enough on building a solution for the rest of the users’ pain points. I had to ask myself, do I pivot or preserve?

    在完成流程之后,我意識(shí)到我在游戲方面花了很多時(shí)間,而在為其余用戶的痛點(diǎn)建立解決方案方面花的時(shí)間不夠。 我不得不問自己,我是樞軸還是保留?

    Seeing as the gamified alarm clock was a distinguishing feature of my app, I decided to minimize the feature (in accordance with my market positioning chart), and instead, create a “trace your finger through the maze to unlock” system (pictures to follow in my prototypes below). That approach still required the user to emerge from their state of sleepiness, but without making it too difficult to the point where the user could potentially lose interest in the experience.

    鑒于游戲化鬧鐘是我的應(yīng)用程序的一個(gè)顯著功能,因此我決定最小化該功能(根據(jù)我的市場(chǎng)定位圖),而是創(chuàng)建一個(gè)“在迷宮中追蹤手指以解鎖”系統(tǒng)(圖片如下)在下面的原型中)。 該方法仍然需要用戶從他們的困倦狀態(tài)中擺脫出來,但又不會(huì)使其變得太困難,以至于用戶可能對(duì)體驗(yàn)失去興趣。

    Side note: due to the time constraints, and this being an app rather than a website, I only built the user flow chart and omitted a site map.

    旁注:由于時(shí)間限制,這是一個(gè)應(yīng)用程序而不是網(wǎng)站,因此,我僅構(gòu)建了用戶流程圖,并省略了站點(diǎn)地圖。

    交付 (DELIVER)

    It was time to begin rapid prototyping with the build-measure-learn framework in mind. The goal was to build as quickly as possible, measure that progress against user data, then bring in users for testing to provide further guidance.

    現(xiàn)在該開始著眼構(gòu)建測(cè)量學(xué)習(xí)框架的快速原型開發(fā)了。 目標(biāo)是盡快構(gòu)建,根據(jù)用戶數(shù)據(jù)衡量進(jìn)度,然后引入用戶進(jìn)行測(cè)試以提供進(jìn)一步的指導(dǎo)。

    樣機(jī)素描 (Mockup Sketch)

    The user flow gave me a great outline of how to start visualizing the idea. I started with a series of simple sketches as a way to brainstorm the layout. Here is the evening routine:

    用戶流程為我提供了有關(guān)如何開始形象化想法的概述。 我開始用一系列簡(jiǎn)單的草圖 ,以此來集思廣益布局 。 這是晚上的例行活動(dòng):

    I then did the same exercise for the morning routine:

    然后,我在早上的例行活動(dòng)中做同樣的運(yùn)動(dòng)

    While far from perfect, the mockup sketches got the visual design butterflies out of my system.

    雖然遠(yuǎn)非完美,但樣機(jī)草圖卻使視覺設(shè)計(jì)蝴蝶從我的系統(tǒng)中脫穎而出。

    Lo-Fi原型 (Lo-Fi Prototype)

    Let the fun begin! With the mockup sketches providing some baseline visual understanding, I moved into my lo-fi prototype. The lo-fi prototype below illustrates the evening routine for the user:

    讓樂趣開始! 通過樣機(jī)草圖提供一些基本的視覺理解,我進(jìn)入了Lo-Fi原型。 下面的lo-fi原型為用戶說明了夜間活動(dòng):

    The user is first notified that it’s time to “simmer down” for the evening. Once they swipe, they are then prompted to check-in on their goals for the week. A dashboard displays goals for the month, week, and the following day. Next, the user is alerted that their motivation coach has sent them an encouraging time-capsuled voice recorded message.

    首先通知用戶該是晚上“沉迷”的時(shí)候了。 滑動(dòng)后 ,系統(tǒng)會(huì)提示他們簽入一周的目標(biāo)。 儀表板顯示月份,星期和第二天的目標(biāo)。 接下來,警告用戶其動(dòng)力教練已向他們發(fā)送了令人鼓舞的時(shí)間限制的語(yǔ)音記錄消息。

    Upon reviewing both the goals dashboard and the coach's message, the user is then notified that their progress has been recorded and shared with the coach.

    在查看了目標(biāo)儀表板和教練的信息后,便會(huì)通知用戶其進(jìn)度已被記錄并與教練共享。

    Afterward, the user can select an accountability partner, which draws friends from Facebook (the method that our persona, Tired Tom, used to set up his First Things First account). After the connection has been established, the user can send a quick text or audio message to their friend.

    然后,用戶可以選擇一個(gè)問責(zé)制合作伙伴,該合作伙伴從Facebook吸引朋友(我們的角色Tired Tom用于建立他的First Things First帳戶的方法)。 建立連接后,用戶可以向其朋友發(fā)送快速文本或音頻消息。

    Lastly, once the preceding tasks are completed, the user is shown a bedtime countdown timer to assist with an on-time bedtime.

    最后,一旦完成前述任務(wù),就向用戶顯示就寢時(shí)間倒計(jì)時(shí)計(jì)時(shí)器,以幫助準(zhǔn)時(shí)就寢時(shí)間。

    可用性測(cè)試 (Usability Testing)

    As my instructor, Daveed, always says,

    作為我的老師,戴夫(Daveed)總是說,

    “We prototype our way forward” — davidfast

    “我們?yōu)榍斑M(jìn)的道路原型” – davidfast

    I recruited five users to test my lo-fi prototype using Useberry (a plugin within Adobe XD). I was also sure to record each test using Otter.ai, a great app that provides highly accurate speech to text transcription, as well as Facetime to catch facial expressions/reactions (given that we currently live under COVID-19 lockdown and I can’t be there in person).

    我招募了五個(gè)用戶使用Useberry (Adobe XD中的插件) 測(cè)試我的lo-fi原型。 我還確保使用Otter.ai來記錄每個(gè)測(cè)試, Otter.ai是一款出色的應(yīng)用程序,可為文本轉(zhuǎn)錄提供高度準(zhǔn)確的語(yǔ)音,以及Facetime來捕獲面部表情/React(假設(shè)我們目前生活在COVID-19鎖定下,我可以不能親自去那里)。

    Out of the five tests, there was a 100% completion rate, with an average of three minutes to complete the task. Even though the completion rate was 100%, this did not mean that the app was flawless — far from it, in fact! Here are some of the user insights that I received from testing:

    在這五項(xiàng)測(cè)試中, 完成率為 100% ,平均需要三分鐘才能完成任務(wù) 。 即使完成率是100%,這也不意味著該應(yīng)用程序是完美無(wú)缺的-實(shí)際上,它遠(yuǎn)非如此! 以下是我 測(cè)試中獲得的一些用戶見解

    “Is there a listen later option for the voice message, or only play now/pause/next?”

    “是否有語(yǔ)音消息的“稍后收聽”選項(xiàng),還是僅現(xiàn)在/暫停/下一個(gè)播放?”

    “I know I can see what time it is, in the upper lefthand corner of my phone screen, but I feel like it should show me what time it is next to the bedtime timer.”

    “我知道我可以在手機(jī)屏幕的左上角看到現(xiàn)在的時(shí)間,但是我覺得它應(yīng)該向我顯示就寢時(shí)間旁邊的現(xiàn)在的時(shí)間。”

    [referring to the nav icon of a whistle, located at the bottom of the screen second from the left] “Is that a blowdryer?”

    [指的是哨子的導(dǎo)航圖標(biāo),它位于屏幕底部,位于左側(cè)第二個(gè)位置]“是吹風(fēng)機(jī)嗎?”

    The verbal data was also supported by the heatmapping results below:

    以下的熱圖結(jié)果也支持了口頭數(shù)據(jù):

    The lo-fi prototype stage is a great place to validate or invalidate learnings. I had a variety of ontology issues that I needed to work through, and I was grateful to be bringing in the user at this stage to help identify the confusion early on.

    lo-fi原型階段是驗(yàn)證或無(wú)效學(xué)習(xí)的好地方。 我遇到了許多需要解決本體 問題 ,并且很高興能在此階段引入用戶,以盡早發(fā)現(xiàn)混亂。

    中音原型 (Mid-Fi Prototype)

    Building off the usability test results from the lo-fi prototype, I made changes and built out the mid-fi prototype. Here is a macro overview:

    根據(jù)lo-fi原型的可用性測(cè)試結(jié)果,我進(jìn)行了更改并構(gòu)建了mid-fi原型。 這是一個(gè)宏概述:

    Again, I conducted five usability tests and received a 100% completion rate. However, there were a variety of taxonomy and choreography issues that still needed to be revisited. The report from the user testing showed:

    我再次進(jìn)行了五次可用性測(cè)試,并獲得了100%的完成率 。 但是,仍然存在許多需要分類的分類法編排 問題 。 用戶測(cè)試的報(bào)告顯示:

  • A need for a calendar view of the dashboard, not just a linear view

    需要儀表板的日歷視圖,而不僅僅是線性視圖
  • The voice message screen felt more like a music playback graphic

    語(yǔ)音消息屏幕更像是音樂播放圖形
  • The folder icon didn’t associate with a new message, but rather with a new file

    文件夾圖標(biāo)不與新消息關(guān)聯(lián),而是與新文件關(guān)聯(lián)
  • Button ontology — nav bar icons didn’t fit the feel of what was on the screen

    按鈕本體-導(dǎo)航欄圖標(biāo)不適合屏幕顯示的感覺
  • The heatmapping below further illustrates user confusion and misclicks:

    下面的熱圖進(jìn)一步說明了用戶的困惑誤點(diǎn)擊

    By prototyping early and often, it’s much easier to catch errors and make changes. As designers, especially when it comes to visual work, it can be easy to grow attached to your own design (whether consciously or subconsciously). I understand the importance of receiving critique early on, but it’s easier said than done. It’s an area I’m working on — to crave critique and not get attached to designs. Because ultimately, the experience I create will be much better if the user is involved throughout the process.

    通過盡早且經(jīng)常進(jìn)行原型制作 ,可以更輕松地發(fā)現(xiàn)錯(cuò)誤并進(jìn)行更改。 作為設(shè)計(jì)師,尤其是在視覺作品方面,無(wú)論是有意識(shí)還是潛意識(shí),都可以很容易地成長(zhǎng)為自己的設(shè)計(jì)。 我了解盡早接受批評(píng)的重要性,但說起來容易做起來難。 這是我正在研究的領(lǐng)域- 渴望批評(píng)而又不迷戀設(shè)計(jì)。 因?yàn)樽罱K,如果用戶參與整個(gè)過程 ,那么我創(chuàng)造的體驗(yàn)會(huì)更好

    視覺競(jìng)爭(zhēng)分析 (Visual Competitive Analysis)

    Before diving into the hi-fi prototype, it was important to conduct a visual competitive analysis. That way I could assess user expectations when it came to color, pattern choices, typography, icons, and other style choices.

    在進(jìn)入高保真原型之前,進(jìn)行視覺競(jìng)爭(zhēng)分析很重要。 這樣,我可以評(píng)估用戶對(duì)顏色,圖案選擇,版式,圖標(biāo)和其他樣式選擇的期望

    First, I investigated Headspace:

    首先,我調(diào)查了Headspace :

    Then I examined Calm:

    然后我檢查了一下Calm :

    Between the two apps, I noticed a wide range of color palettes, use of gradients, bold imagery, interesting textures, animated characters, and simple /clean typography.

    在這兩個(gè)應(yīng)用程序之間,我注意到了各種各樣的調(diào)色板,漸變色的使用,大膽的圖像,有趣的紋理,動(dòng)畫人物以及簡(jiǎn)單的/ clean字體。

    Conducting this type of visual research was important to my process because it gave me an understanding of what my users would expect of First Things First.

    進(jìn)行這種視覺研究對(duì)我的過程很重要,因?yàn)樗刮伊私饬擞脩魧?duì)“第一件事”的期望。

    品牌屬性 (Brand Attributes)

    With my competitors in mind, I brainstormed the brand attributes for First Things First. My original brand attributes were:

    考慮到競(jìng)爭(zhēng)對(duì)手,我為“第一件事”集思廣益。 我最初的品牌屬性是:

    Punctual, Motivational, Supportive, Accountable, Clear

    準(zhǔn)時(shí)動(dòng)機(jī)支持責(zé)任感清晰

    To test if my brand attributes resonated with my users, I created a mood board.

    為了測(cè)試我的品牌屬性是否引起了用戶的共鳴,我創(chuàng)建了一個(gè)情緒板。

    情緒板和合意性測(cè)試 (Mood Board and Desirability Testing)

    With my brand attributes in the foreground, I time-boxed myself for 20 minutes and created a mood board with the images below:

    將品牌屬性放在最前面,我對(duì)自己進(jìn)行了2 0分鐘的 時(shí)間裝箱 ,并使用以下圖片創(chuàng)建了一個(gè)情緒板:

    Afterward, I conducted desirability testing with my class. I asked them: How does my mood board make you feel? Does anything feel out of place? Respondents commented with words like:

    之后,我在課堂上進(jìn)行了合意性測(cè)試 。 我問他們:我的情緒板如何使您感到 ? 有什么感覺不合適嗎? 受訪者用以下詞語(yǔ)評(píng)論:

    Motivated, eyes-on-the-prize, goal, tracking, timing, planning, willing, perspective, professional, rested, teamwork, support, and routine

    積極進(jìn)取,目不轉(zhuǎn)睛,目標(biāo),跟蹤,時(shí)間安排,計(jì)劃,意愿,遠(yuǎn)見,專業(yè),休息,團(tuán)隊(duì)合作,支持和日常工作

    The one photo that felt out of place was the girl in the upper-righthand corner. Users described that photo as snoozing and lazy.

    一張感覺不合適的照片是右上角的那個(gè)女孩。 用戶將照片描述為打sn和懶惰。

    Through this testing, I also discovered that my initial brand attribute of “Clear” wasn’t being communicated. However, “goal” and “goal-oriented” was mentioned a handful of times. So, I changed my brand attributes to:

    通過該測(cè)試,我還發(fā)現(xiàn)我的初始品牌屬性“ Clear”沒有被傳達(dá)。 但是,有幾次提到“目標(biāo)”和“面向目標(biāo)”。 因此,我將品牌屬性更改為:

    Developing brand attributes was a foundational step in the UI process. Those five words would become a guiding beacon of light in the UI choices I made. Essentially, the brand attributes were my MVP for UI.

    開發(fā)品牌屬性是UI流程中的基礎(chǔ)步驟。 這五個(gè)詞將成為我做出的UI選擇的指導(dǎo)性燈塔。 本質(zhì)上, 品牌屬性是我的UI MVP。

    樣式圖塊和合意性測(cè)試 (Style Tile and Desirability Testing)

    Based on the test results from my classmates about my mood board, I time-boxed myself for 20 minutes and created my style tile. Here is version 1:

    根據(jù)同學(xué)關(guān)于我的情緒板的測(cè)試結(jié)果,我對(duì)自己進(jìn)行了20分鐘的時(shí)間裝箱,并創(chuàng)建了我的樣式圖塊。 這是版本1

    Taking the abstraction of the mood board and making decisions on colors, icons, buttons, and key imagery was an exciting part of the UI journey.

    對(duì)情緒板進(jìn)行抽象并在顏色,圖標(biāo),按鈕和關(guān)鍵圖像上做出決定是UI旅程中令人興奮的一部分。

    I then time-boxed myself for 15 minutes to take a stab at creating a logo for First Things First:

    然后,我將自己的時(shí)間裝箱了15分鐘,以刺痛為First Things First創(chuàng)建徽標(biāo)

    After returning back to my classmates for a time-boxed 10-minute desirability testing session on my style tile/logo, I learned that:

    回到我的同學(xué)那里,我在樣式圖塊/徽標(biāo)上進(jìn)行了10分鐘的有時(shí)間限制的合意性測(cè)試 ,之后我了解到:

  • The color palette was promoting neutral feelings, but the orange was exciting

    調(diào)色板促進(jìn)了中性的感覺,但是橙色令人興奮
  • The icons, like the lightning bolt and dashboard circle, felt energetic

    閃電圖標(biāo)和儀表盤圓圈等圖標(biāo)充滿活力
  • For version 2 of my style tile, I added a few more images to capture the “goal-oriented” feeling that users were describing. I also selected the typeface, Muli (regular), and added design elements such as message conversation bubbles, arrows, and pop-ups.

    對(duì)于我的樣式圖塊的第2版 ,我添加了一些其他圖像來捕捉用戶所描述的“面向目標(biāo)”的感覺。 我還選擇了字體Muli(常規(guī)),并添加了設(shè)計(jì)元素,例如消息對(duì)話氣泡,箭頭和彈出窗口。

    原子設(shè)計(jì)清單 (Atomic Design Inventory)

    Zooming in to the molecular level, I then built an atomic design inventory. Juno Jo gave a fascinating talk to my class about atomic design and the importance of component-based development for both organizational purposes and long-term efficiency.

    放大到分子水平 ,然后建立了原子設(shè)計(jì) 清單Juno Jo在我的課堂上就原子設(shè)計(jì)以及基于組件的開發(fā)對(duì)于組織目的和長(zhǎng)期效率的重要性進(jìn)行了精彩的演講。

    Although not nearly as impressive as his systems (check out Juno’s YouTube channel for some great tutorials), here is my time-boxed attempt:

    盡管不如他的系統(tǒng)令人印象深刻(請(qǐng)查看Juno的YouTube 精彩教程的頻道),這是我的限時(shí)嘗試:

    The beauty of an atomic design system is that you can build your app or website like Lego bricks.

    原子設(shè)計(jì)系統(tǒng)的優(yōu)點(diǎn)在于您可以構(gòu)建 您的應(yīng)用程序或網(wǎng)站, 如樂高積木

    For instance, your first “l(fā)ego brick” might be a checkmark (atom). Then that checkmark could be placed onto a button (molecule). Then, that button could be added to a UI card (organism). That UI card could then be added to a page full of UI cards (template). And with multiple templates, you build pages.

    例如,您的第一個(gè)“樂高積木”可能是復(fù)選標(biāo)記( atom )。 然后可以將該復(fù)選標(biāo)記放在按鈕( 分子 )上。 然后,可以將該按鈕添加到UI卡( 有機(jī)體 )中。 然后可以將該UI卡添加到充滿UI卡( 模板 )的頁(yè)面中。 并使用多個(gè)模板構(gòu)建頁(yè)面

    高保真原型 (Hi-Fi Prototype)

    With my atomic design inventory in place, I was ready to begin on my hi-fi prototype.

    有了原子設(shè)計(jì)清單,我就可以開始制作高保真原型了。

    As a reminder, here are the three main pain-points (based in user-data) that I was solving for:

    提醒一下,這是我要解決的三個(gè)主要痛點(diǎn)(基于用戶數(shù)據(jù)):

    1. Going to bed too late the night before

    1.前一天晚上睡得太晚

    2. Snoozing the wake-up alarm

    2.暫停喚醒鬧鐘

    3. Waking up groggy and tired

    3.醒來時(shí)昏昏欲睡

    In addition, the three main business constraints from the National Wellness Institute were:

    此外,國(guó)家健康研究所的三個(gè)主要業(yè)務(wù)限制因素是:

  • Users need to be able to set up their profile to include important information relevant to their goals

    用戶需要能夠設(shè)置其個(gè)人資料以包含與他們的目標(biāo)相關(guān)的重要信息

  • Users need to be able to set goals and track their progress

    用戶需要能夠設(shè)定目標(biāo)并跟蹤他們的進(jìn)度

  • Users need to be able to share their stats with their wellness coaches

    用戶需要能夠與健康教練共享其統(tǒng)計(jì)信息

  • With that in mind, I designed two tasks for my users:

    考慮到這一點(diǎn),我為用戶設(shè)計(jì)了兩個(gè)任務(wù):

  • Evening Task: schedule your morning workout, review a welcome message from your coach, and connect with Max, your accountability partner

    晚上的任務(wù):安排早上的鍛煉時(shí)間,查看教練的歡迎信息,并與您的責(zé)任合作伙伴Max保持聯(lián)系

  • Morning Task: disarm your wake up alarm, confirm you’re awake and on track with your accountability buddy, and begin your chosen activity (in this case, workout)

    早上的任務(wù):解除喚醒警報(bào)的警報(bào),確認(rèn)您已經(jīng)醒來并與責(zé)任追隨者保持同步,然后開始選擇的活動(dòng)(在這種情況下,是鍛煉)

  • Here is a macro view of all the hi-fi screens:

    這是所有高保真屏幕的宏視圖:

    Click here to see the prototype in action!

    單擊 此處 查看實(shí)際的原型!

    成功與失敗指標(biāo) (Success & Failure Metrics)

    I’ll know that First Things First is successful if I see 5-star ratings in the app store, newly registered users, and increased time spent in-app by current users.

    如果我在應(yīng)用商店, 新注冊(cè)的用戶以及當(dāng)前用戶在應(yīng)用內(nèi)花費(fèi)的時(shí)間增加的情況下看到5星級(jí)評(píng)分 ,我就會(huì)知道“第一件事優(yōu)先”是成功的

    I’ll know that the app is failing if I see 3-star ratings (and below) in the app store, churn rates, and poor relationships between user and coach.

    如果我在應(yīng)用商店中看到三星級(jí) (及以下), 客戶流失率以及用戶與教練之間的不良關(guān)系 ,就會(huì)知道該應(yīng)用失敗了

    重點(diǎn)學(xué)習(xí) (Key Learnings)

  • Sometimes you need to build two user flows (AM / PM)

    有時(shí)您需要建立兩個(gè)用戶流(上午/下午)
  • The lo-Fi sketch mock-up is the perfect tweener step between the user flow and the lo-fi prototype

    lo-Fi草圖模型是用戶流程和lo-fi原型之間完美的過渡步驟
  • Usability and desirability testing is essential. With more time, I would have also have loved to test my hi-fi prototypes!

    可用性和合意性測(cè)試至關(guān)重要。 隨著時(shí)間的流逝,我也很想測(cè)試我的高保真音響原型!
  • 外賣 (Takeaways)

  • Layer names and components are your friends — don’t leave your friends behind! As I dove deeper into the UI process, I found it challenging to remember to label my layers. I recognize the importance of this step, especially as prototypes get more complex, so I know this will be a growth area for me.

    圖層名稱組件是您的朋友-不要將您的朋友拋在后面! 隨著我對(duì)UI流程的深入研究,我發(fā)現(xiàn)記住標(biāo)記自己的圖層具有挑戰(zhàn)性。 我認(rèn)識(shí)到這一步驟的重要性,特別是隨著原型變得越來越復(fù)雜,因此我知道這將是我的增長(zhǎng)領(lǐng)域。

  • Patience. As I am still in the early stages of UI learning, I found myself getting frustrated when what I was clicking wasn’t performing the way I imagined it to perform. At those moments, I recognized I needed to step away from my screen and go for a surf or yoga class to reset.

    忍耐 。 由于我仍處于UI學(xué)習(xí)的早期階段,當(dāng)我單擊的內(nèi)容未按我想象的那樣執(zhí)行時(shí),我感到沮喪。 在那一刻,我意識(shí)到我需要離開屏幕,去沖浪或瑜伽課以進(jìn)行重置。

  • Prototype, test, prototype, test. Each project has repeatedly shown the value of bringing in the user early and often. User intel is data, and data drives ultimate value!

    原型,測(cè)試,原型,測(cè)試。 每個(gè)項(xiàng)目都反復(fù)展示了盡早吸引用戶的價(jià)值。 用戶信息就是數(shù)據(jù),數(shù)據(jù)驅(qū)動(dòng)最終價(jià)值!

  • 下一步 (Next Steps)

  • Video chat check-ins with your motivation coach and accountability buddies

    與您的動(dòng)力教練和責(zé)任伙伴進(jìn)行視頻聊天簽到
  • Sync with your calendar

    與您的日歷同步
  • Voice assistant selector (positive, negative, goofy, sarcastic, etc.)!

    語(yǔ)音助手選擇器(正,負(fù),高飛,諷刺等)!
  • 謝謝 (Thank You)

    If you made it to the end of this case study, thank you for your genuine interest. The last six weeks have felt like drinking from a UX/UI firehose, and I’m incredibly grateful to my instructor, davidfast, and my TA, Kathryn McClure, for sharing their time, wisdom, and passion with me.

    如果您已完成本案例研究的結(jié)尾,則感謝您的真正興趣。 過去的六個(gè)星期感覺就像在UX / UI 消防水上喝酒 ,我非常感謝我的教練davidfast和我的助教Kathryn McClure與我分享他們的時(shí)間,智慧和激情。

    There is still much much more to learn, so I’m excited for what’s to come! If you have any suggestions, tips, critiques, jokes, or puns, all are welcome in the comments below. You can find me on LinkedIn here. Thanks for tuning in!

    還有很多東西要學(xué)習(xí),所以我為即將發(fā)生的事情感到興奮! 如果您有任何建議,技巧,批評(píng),笑話或雙關(guān)語(yǔ),則歡迎在下面的評(píng)論中使用。 你可以找到我在LinkedIn 在這里 。 感謝收看!

    A wild UXer in his natural habitat他自然棲息地的野生UXer

    翻譯自: https://uxdesign.cc/first-things-first-a-ux-ui-case-study-f147a2b9327

    ux和ui

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