vue路由匹配实现包容性_包容性设计：面向老年用户的数字平等
vue路由匹配實(shí)現(xiàn)包容性
In Covid world, a lot of older users are getting online for the first time or using technology more than they previously had. For some, help may be needed.
在Covid世界中，許多年長(zhǎng)用戶首次上網(wǎng)或使用的技術(shù)比以前更多。 對(duì)于某些人，可能需要幫助。
教人們?nèi)绾吾烎~ (Teaching people how to fish)
I’ve read many stories of people teaching relatives how to use tech to stay connected during this time. It’s great that everyone is helping and caring for every generation.
我讀過(guò)許多有關(guān)教親戚如何在這段時(shí)間使用技術(shù)保持聯(lián)系的故事。 每個(gè)人都為每一代人提供幫助和關(guān)心，真是太好了。
In fact my neighbours have created a guide for teaching older relatives how to use Facebook and stay connected which is a genius piece of UX thinking, created by non UXers. The ultimate desire path.
實(shí)際上，我的鄰居們已經(jīng)創(chuàng)建了一個(gè)指南，用于指導(dǎo)年長(zhǎng)的親戚如何使用Facebook和保持聯(lián)系，這是非UX用戶創(chuàng)造的UX思維的天才。 最終的欲望之路 。
But shouldn’t it be the aim of all products that the user can start using them without human guidance and in-person facilitation?
但是，不是所有產(chǎn)品的目的都是用戶無(wú)需人工指導(dǎo)和親自協(xié)助就可以開始使用它們嗎？
So why does this not apply to older users?
那么，為什么這不適用于老用戶呢？
這不是新事物 (This is not a new thing)
In some countries, over 65’s are the fastest growing demographic, and these are wealthy countries and people with internet access.
在某些國(guó)家/地區(qū)中，超過(guò)65歲的人口是增長(zhǎng)最快的人口，這些國(guó)家是富裕國(guó)家和擁有互聯(lián)網(wǎng)訪問(wèn)權(quán)限的人 。
However there’s a difference between having internet access, knowing some internet terminology and being technically proficient enough to, for example, make Zoom work for the first time without someone walking you through it.
但是，擁有Internet訪問(wèn)權(quán)限，了解一些Internet術(shù)語(yǔ)和足夠熟練的技術(shù)(例如，使Zoom在沒(méi)有人陪伴的情況下首次工作)之間是有區(qū)別的。
Example: My mother-in-law has limited mobility, lives alone, but has a laptop and an iPhone and is all over Facebook every day. But now that she has to connect to all her friends via digital channels (not just us long distance) new challenges arise.
示例：我的岳母行動(dòng)不便，獨(dú)居，但有筆記本電腦和iPhone，每天都在Facebook上逛逛。 但是現(xiàn)在她必須通過(guò)數(shù)字渠道(不僅僅是我們的長(zhǎng)途電話)與所有朋友聯(lián)系，新的挑戰(zhàn)出現(xiàn)了。
It took a few goes to guide her through her first Zoom chat (using WhatsApp) and few goes on Facetime to get her using WhatsApp. And a few emails to get her using Facetime. What would an older person do without human-based internet tech support?
花了一些時(shí)間來(lái)指導(dǎo)她完成她的第一次Zoom聊天(使用WhatsApp)，并花了很少的時(shí)間在Facetime上使她使用WhatsApp。 還有幾封電子郵件讓她使用Facetime。 如果沒(méi)有基于人類的互聯(lián)網(wǎng)技術(shù)支持，老年人會(huì)做什么？
所以有什么問(wèn)題？ (So what’s the problem?)
There is a learning curve with any new product or technology. And it’s steeper and harder if you don’t have an existing mental model to build on.
任何新產(chǎn)品或新技術(shù)都有一個(gè)學(xué)習(xí)曲線。 如果您沒(méi)有現(xiàn)有的心理模型可以建立，這將變得越來(lái)越困難。
Products and services are being developed for older users all the time, but across the digital channels and platforms that sell and provide access to them we’re failing to get the basics right in order to make these services accessible.
產(chǎn)品和服務(wù)一直在為年齡較大的用戶開發(fā)，但是在銷售和提供給他們的數(shù)字渠道和平臺(tái)上，我們未能使這些服務(wù)可訪問(wèn)性 的基礎(chǔ)知識(shí)正確 。
學(xué)習(xí)不一致的平臺(tái) (Learning an inconsistent platform)
Basic UX best practice says that digital products should be consistent in terms of visual design, interaction patterns etc. Commandment #4. And yet so much of digital design work is making things more “wow” — unique, different, inventing shiny new ways of doing UI so that you have something to put on Dribbbbbbbble.
基本的UX最佳實(shí)踐表明，數(shù)字產(chǎn)品在視覺(jué)設(shè)計(jì)，交互模式等方面應(yīng)保持一致。 指令4 。 然而，大量的數(shù)字設(shè)計(jì)工作正在使事情變得更“哇”-獨(dú)特，不同，發(fā)明了閃亮的UI新方法，以便您可以在Dribbbbbbbble上放點(diǎn)東西。
Stop it.
停下來(lái)。
Instead, try making stuff look like and behave like things should look and behave on the internet so that the users have a chance of working out how to use it.
取而代之的是，嘗試使事物看起來(lái)和行為像互聯(lián)網(wǎng)上的事物看起來(lái)和行為一樣，以便用戶有機(jī)會(huì)研究如何使用它。
If new patterns emerge then great, but test them with ALL types of users to ensure that they work for all. And no, neumorphism is not accessible to all. Case in point. Just because you can, doesn’t mean you should.
如果出現(xiàn)了新的模式，那就太好了，但是請(qǐng)對(duì)所有類型的用戶進(jìn)行測(cè)試，以確保它們適用于所有人。 而且， 并非所有人都無(wú)法獲得神經(jīng)變態(tài) 。 舉個(gè)例子。 僅僅因?yàn)槟梢?#xff0c;并不意味著您應(yīng)該。
學(xué)習(xí)信任的東西 (Learning what to trust)
There are things that we know are bad on the internet, that annoy us but that we know how to manage. We can use pop-up and ad blockers, make choices about cookies, we mostly know the difference between safe and dodgy looking apps. Some can also see the manipulative sales text and behavioural nudges that litter sites like hotels.com. Not all users do.
我們知道有些事情在互聯(lián)網(wǎng)上是不好的，使我們煩惱，但我們知道如何管理。 我們可以使用彈出式窗口攔截器和廣告攔截器，對(duì)Cookie進(jìn)行選擇，我們大多數(shù)都知道安全和躲貓貓應(yīng)用程序之間的區(qū)別。 一些人還可以看到操縱性的銷售文字和行為輕描淡寫，像垃圾旅館這樣的網(wǎng)站。 并非所有用戶都這樣做。
嘗試瀏覽愚蠢的小字體和按鈕 (Trying to navigate your stupidly small fonts and buttons)
I really, really hate font sizes and buttons that are too small. It’s not just Fitts Law applied to all humans, it’s tiny stuff, especially on mobile phones, being used by anyone over 44.
我真的非常討厭字體大小和按鈕太小。 不僅Fitts Law適用于所有人類，而且還很小，尤其是在手機(jī)上，供44歲以上的任何人使用。
I hate seeing people struggling because some excited young designer drew what they wanted and ignored all UX best practice and accessibility guidelines. If they even knew they existed in the first place.
我討厭看到人們苦苦掙扎，因?yàn)橐恍┘?dòng)的年輕設(shè)計(jì)師畫了他們想要的東西，卻忽略了所有UX最佳實(shí)踐和可訪問(wèn)性準(zhǔn)則。 如果他們甚至知道他們首先存在。
And don’t get me started on colour contrasts.
而且不要讓我開始進(jìn)行顏色對(duì)比 。
了解事物的含義 (Understanding what things mean)
UX writing is super important for tools and services used by older users. Yes it’s important all the time, but here more than ever.
UX編寫對(duì)于老用戶使用的工具和服務(wù)非常重要。 是的，這一直很重要，但比以往任何時(shí)候都重要。
Cookies? Captchas? Hashtags? Malware? It’s only 10 years since the general population of New York didn’t know what a web browser is.
餅干？ 驗(yàn)證碼？ 標(biāo)簽？ 惡意軟件？ 自紐約大眾不知道什么是網(wǎng)絡(luò)瀏覽器以來(lái)只有10年了。
Sure there are super-literate, digitally savvy customers who happen to be over 65, but it’s not the majority. Write clearly. And user test.
當(dāng)然，有一些識(shí)字能力強(qiáng)，精通數(shù)字技術(shù)的客戶剛好超過(guò)65歲，但這并不是大多數(shù)。 寫清楚。 和用戶測(cè)試。
為什么在設(shè)計(jì)更多東西時(shí)就不會(huì)考慮老用戶？ (Why aren’t more things designed with older users in mind?)
There are many reasons why the internet, and digital and mobile products aren’t designed for older users.
互聯(lián)網(wǎng)，數(shù)字和移動(dòng)產(chǎn)品不適合年齡較大的用戶的原因很多。
Understanding principles of accessible design requires effort.
了解可訪問(wèn)設(shè)計(jì)的原則需要付出努力 。
Applying accessibility standards to digital design generates design challenges which some people don’t want to face. Some might say accessibility makes website design boring. Some clients might insist on shiny things that use their inaccessible brand colour palette. Some might say it’s a design challenge, pull your finger out.
將無(wú)障礙標(biāo)準(zhǔn)應(yīng)用于數(shù)字設(shè)計(jì)會(huì)帶來(lái)一些人們不想面對(duì)的設(shè)計(jì)挑戰(zhàn) 。 有人可能說(shuō)可訪問(wèn)性使網(wǎng)站設(shè)計(jì)變得無(wú)聊。 一些客戶可能會(huì)堅(jiān)持使用無(wú)法訪問(wèn)的品牌調(diào)色板進(jìn)行閃亮處理。 有人可能會(huì)說(shuō)這是一個(gè)設(shè)計(jì)挑戰(zhàn)，請(qǐng)拔出手指。
You don’t have to do it. Unless you are working on a government or public sector tool, or your product is specifically targeting older users, it is less likely that someone will make you change your approach.
您不必這樣做。 除非您使用的是政府或公共部門的工具，或者您的產(chǎn)品專門針對(duì)年長(zhǎng)的用戶，否則不太可能有人會(huì)讓您改變您的方法。
It’s not sexy. Again, the stuff on Dribbbbbble doesn’t look like the gov.uk website. However, it is the place to go if you want to (not) see white text on a pastel background.
不性感 同樣，Dribbbbbble上的內(nèi)容看起來(lái)不像gov.uk網(wǎng)站。 但是，如果您希望(不要)在柔和的背景上看到白色文本，則可以使用它。
Most designers are not over 65 and so ironically for people working in UX, lack empathy.
大多數(shù)設(shè)計(jì)師的年齡不超過(guò)65歲 ，因此對(duì)于UX工作的人來(lái)說(shuō)，缺乏同情心是很諷刺的。
Most designers won’t really fight for the users. I have lost count over the number of times I’ve lost my sh*t over lazy colour contrasts. I don’t get it right all the time, but I’ll try to understand what users need, insist on accessible design standards and argue with clients until I’m blue in the face, then let the law deal with them.
大多數(shù)設(shè)計(jì)師不會(huì)真正為用戶而戰(zhàn)。 我已經(jīng)失去了因懶惰的色彩對(duì)比而迷失的次數(shù)。 我并不是一直都做對(duì) ，但我會(huì)盡力了解用戶的需求，堅(jiān)持可訪問(wèn)的設(shè)計(jì)標(biāo)準(zhǔn)，并與客戶爭(zhēng)辯，直到我滿臉沮喪，然后讓法律對(duì)他們進(jìn)行處理 。
我們不能再這樣做了 (We can’t do this anymore)
Honestly, if the internet suddenly decided to discriminate against other groups and, for example, removed the ability to access or perceive endless streams of 3 second selfie videos, someone would soon fix it.
老實(shí)說(shuō)，如果互聯(lián)網(wǎng)突然決定歧視其他群體，例如，取消了訪問(wèn)或感知無(wú)止盡的3秒自拍視頻流的功能，那么有人很快就會(huì)對(duì)其進(jìn)行修復(fù)。
You can make your designs and experiences work not only for older users but all users by simply following UX best practice and WCAG 2.0 and 2.1 guidelines. It’s science, but it’s not rocket science.
您只需遵循UX最佳實(shí)踐以及WCAG 2.0和2.1準(zhǔn)則，就可以使您的設(shè)計(jì)和體驗(yàn)不僅對(duì)年長(zhǎng)的用戶有效，而且對(duì)所有用戶有效。 這是科學(xué)，但不是火箭科學(xué)。
You can provide links on your website or tool to online resources that specifically help and support older users in getting online.
您可以在您的網(wǎng)站或工具上提供指向在線資源的鏈接，這些鏈接專門幫助和支持年長(zhǎng)的用戶上線。
You can also follow some basic principles in your every day work and stand up to the forces of laziness and stupidity.
您還可以在日常工作中遵循一些基本原則，并忍受懶惰和愚蠢的力量。
What would we do, if we really cared….
如果我們真的很在意我們?cè)撛趺崔k……。
Covid時(shí)代的包容性設(shè)計(jì)宣言： (A manifesto for inclusive design in the age of Covid:)
- I will design all websites and digital products to be (at least) AA accessible as standard 我會(huì)將所有網(wǎng)站和數(shù)字產(chǎn)品設(shè)計(jì)為(至少)AA標(biāo)準(zhǔn)訪問(wèn)方式
I will only allow my designs to be inaccessible if the client takes on the legal and moral responsibility for their failure in writing
如果客戶對(duì)書面設(shè)計(jì)的失敗承擔(dān)法律和道德責(zé)任，我將僅允許我的設(shè)計(jì)不可訪問(wèn)
- I will conduct user testing with users of all ages 我將與所有年齡段的用戶進(jìn)行用戶測(cè)試
- I will do everything in my power to make the client and the rest of the product team watch this user testing 我將盡一切努力使客戶和產(chǎn)品團(tuán)隊(duì)的其他成員觀看此用戶測(cè)試
- I will design product onboarding as if my grandmother is using it for the first time and I’m not there to help. 我將設(shè)計(jì)產(chǎn)品入職時(shí)的感覺(jué)，就像我的祖母第一次使用它，而我并沒(méi)有幫助。
(add more in the comments if you have ‘em)
(如果有，請(qǐng)?jiān)谠u(píng)論中添加更多內(nèi)容)
Let’s stop being *ssholes and make “digital self-service” a reality for all users.
讓我們不要再煩人了，讓“數(shù)字自助服務(wù)”成為所有用戶的現(xiàn)實(shí)。
翻譯自: https://uxplanet.org/inclusive-design-digital-equality-for-older-users-89ea0f33cfc0
vue路由匹配實(shí)現(xiàn)包容性
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